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You can always return to the normal Coolblue website by clicking here.

Your outstanding budget (incl. VAT) is always visible here, so you know exactly how much you can spend.

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Store Frankfurt am Main

Get personal advice, also by appointment
Pick up your order
Winner of the EuroShop RetailDesign Award

Store Frankfurt am Main

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Get personal advice, also by appointment
Pick up your order
Winner of the EuroShop RetailDesign Award

Visit Coolblue Frankfurt am Main

Kaiserstraße 9
60311 Frankfurt am Main
Currently open, until 20:00
Opening hours
Tuesday 10:00 - 20:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00

Accessibility

The store is in downtown Frankfurt am Main and is easiest to reach by foot or with public transport.
Personal advice, also by appointment
  • Personal advice, also by appointment
  • Order pickup
  • Exchanges, returns, and help with use

Pick up your order

You can reserve your product online, and we'll have it ready for you in the store. Is the product in stock? Then you can pick it up today. Otherwise it's ready for you tomorrow. We'll hold your product for 5 days.

  • Reserve the product online
  • Pick it up today or tomorrow
  • You only have to pay in the store

Which products are in stock in Frankfurt?

Personal advice, also by appointment
  • Personal advice, also by appointment
  • Order pickup
  • Exchanges, returns, and help with use

Get personal advice

At the store, our experts will help you make the best choice for you. We're happy to answer all your questions about our products and their accessories. You can experience the products yourself by seeing, feeling, and hearing the products.

Make an appointment to get help even faster

  • Get personal advice from our experts
  • See and compare more than 1000 products
  • You don't have to wait and we'll help you right away

Frequently asked questions

When are you open?

Our store in Frankfurt is open from Monday through Saturday. Our opening hours can vary on holidays. View our most up-to-date opening hours at the top of this page.

How accessible is the store?

The store is accessible to wheelchair users. The entry and aisles are 90cm wide and barrier free. There's a wheelchair accessible toilet and you can access the other floors with the elevator or escalator. The announcements are visual and auditory and service dogs are welcome, of course. Do you have questions during your visit? Our store employees are happy to hep you. Do you have questions about the accessibility of the store before your visit? Contact the customer service.

Which products can I view in the store?

You can experience more than 1000 products in our store in Frankfurt. You can find smartphones, computers, tablets, smartwatches, televisions, headphones, washing machines, kitchen appliances, coffee machines, and more.

Can I pay with cash?

Of course. Just drop by to place an order and pay with card, credit card, or cash.

How can I pick up my order in the store?

You can choose 'Pick up in the store' when you order. If the product is in stock in Frankfurt, you can pick it up today. Otherwise it's ready for you tomorrow. You can pay in the store.

Can I contact the store directly?

No, you can't call or email the store directly. If you can't find an answer to your question here, our Customer Service is happy to help you. Also with questions about the store.

What else you can do in the store

Exchanges and returns

We're also happy to help you after purchase. We'll answer all your questions in our store. Together, we'll find the best solution to your problem.

Work at Coolblue Frankfurt

Work at our store in Frankfurt and make our customers smile. We'll welcome you with great colleagues, room to learn, and plenty of variety.

The best store experience with our app

In the store, you can use the Coolblue app for the best store experience. Scan the QR codes with the products and discover the assortment. That way, you'll have all the product information at hand and you can choose the most suitable product for you.

  • View product specifications
  • Compare products easily
  • Read customer reviews
  • Find comparable products
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