What's a white goods subscription?

Frequently asked questions

Frequently asked questions Frequently given answers.

Frequently asked questions Frequently given answers.

Is a white goods subscription a kind of payment in installments?

No, a subscription isn't a way to pay in installments. You pay for the lease to Coolblue. Coolblue is still the owner of the product for as long as the subscription is running. After 12 months, it's possible to buy the product. Contact the customer service for this.

What's the minimum term of a subscription?

You always lease the washing machine for a minimum of 12 months. After that, the subscription can be canceled monthly without giving any reason. Coolblue will pick up the product from you for free and processes it in an environmentally-friendly manner. It's also possible to buy the washing machine. Contact the customer service for this.

How does the payment for a subscription work?

You first have to make a one-time payment. This varies between € 48 and € 199, depending on the product. After that, you pay a fixed amount per month via direct debit. The monthly amount differs per product. We'll charge the subscription costs to your account around the 27th of each month. A subscription month at Coolblue runs from the 27th to the 26th of the next month, and you always pay in advance for the next month.

What if your product breaks

If the product breaks, contact our customer service. We'll make sure it's repaired or replaced within 2 working days. No need to worry about warranty terms and repair costs. Did you move outside of the service area? It'll take longer than 2 working days.

Coolblue customer service

Do you always receive a new product?

Yes, you always get a new product.

Do you also lease white goods to students?

Yes, we lease white goods like washing machines and dishwashers to student houses. That's useful, as you can divide the monthly amount among your housemates and it's less of a hassle when someone moves out. If you're the one moving out, you can transfer the subscription to another student free of charge.

More information on subscriptions

More information on subscriptions

This is how a Coolblue white goods subscription works

1

Order your subscription Choose the white goods product that best suits you and order your subscription via the product page.

2

We deliver and install it at your house Our delivery drivers will deliver your white goods product to your house at the agreed-upon time, place it in the right spot, and connect it for you for free.

3

Always get quick service Did your new product break accidentally? We'll replace or repair it within 48 hours.

1. A

   1. AEG white goods subscriptions

2. B

   1. Beko white goods subscriptions
   2. Bosch white goods subscriptions

3. F

   1. Frequently asked questions on our Coolblue white goods subscriptions

4. S

   1. Siemens white goods subscriptions

5. Advice

   1. What are the benefits of leasing white goods for students?
   2. What's a purchase option for white goods subscriptions?
   3. Why do you pay more subscription costs the first time?