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BusinessStoresAbout Coolblue
Customer Service 0211 819 735 55

Store Essen

Receive expert advice with a smile
Pick up your order
Exchange, returns, and help after purchase

Store Essen

Ausprobierparadies.
Receive expert advice with a smile
Pick up your order
Exchange, returns, and help after purchase

Visit Coolblue Essen

Kettwiger Straße 2
45127 Essen
Currently closed.
Open today from 10:00
Opening hours
Friday 10:00 - 20:00
Saturday 10:00 - 20:00
Sunday closed
Monday 10:00 - 20:00

Accessibility

The store is located in the shopping street Kettwiger Straße 2-10. You can easily get there by public transport or car.
Do you drive a hybrid or electric car? There's a charging point in parking garage ‘Akazienallee’.
Plan your route with Google Maps
Personal advice, also by appointment
  • Personal advice, also by appointment
  • Order pickup
  • Exchanges, returns, and help with use

Recurring store events

Every month | Coolblue explains: Windows laptops

Every month | Coolblue explains: Windows laptops

  • 1 January - 31 December
  • 14.00 - 14.30
Next time: Saturday 5 April 2025. During this product presentation, our laptop experts will tell you everything on laptops. Learn about the differences in performance, product series, and screens of Windows laptops and Chromebooks. This can help you find the best laptop for you. Want to buy a laptop afterward? We're happy to offer you a discount.
Every month | Coolblue explains: televisions

Every month | Coolblue explains: televisions

  • 1 January - 31 December
  • 11.30 - 16.00
Next time: Saturday 26 April 2025. During this product presentation, our television experts will tell you everything on televisions. You can learn about the latest functions and discover the differences between brands to find the best television for you. Want to buy a television afterward? We're happy to offer you a discount.
Store events Shop by.

Frequently asked questions

Frequently asked questions Frequently given answers.
Frequently asked questions Frequently given answers.

When are you open?

Our store in Essen is open from Monday through Saturday. Our opening hours can vary on holidays. View our most up-to-date opening hours at the top of this page.

How accessible is the store?

The store is accessible to wheelchair users. The entry and aisles are 90cm wide and barrier free. There's a wheelchair accessible toilet and you can access the other floors with the elevator or escalator. The announcements are visual and auditory and service dogs are welcome, of course. Do you have questions during your visit? Our store employees are happy to hep you. Do you have questions about the accessibility of the store before your visit? Contact the customer service.

Can I pick up my order in the new store?

You can choose 'Pick up in the store' when you order. If the product is in stock in Essen, you can pick it up today. Otherwise it's ready for you tomorrow. You can pay in the store.

What can I do in a Coolblue store?

In the store, you can experience over 1000 products yourself before you buy them, and experts will help you make the best choice for you. Here, you can also pick up your order, and we'll help you after purchase. Or just drop by to look around, that's possible too,

Can I pay with cash?

Of course. Just drop by to place an order and pay with card, credit card, or cash.

Can I contact the store?

No, you can't call or email the store. If you can't find an answer to your question here, our Customer Service is happy to help you. Also with questions about the store.
Personal advice, also by appointment
  • Personal advice, also by appointment
  • Order pickup
  • Exchanges, returns, and help with use

What can you do in the store

Get personal advice

In the store, our experts will help you make the best choice for you. We're happy to answer all of your questions about our products and accompanying accessories. In addition, you can experience the products yourself by seeing, feeling, and hearing them.

Pick up your order

Do you want to receive your order as soon as possible? Reserve your product online and pick it up. If it's in stock in the store, you can pick it up today. If it's not, it'll be waiting for you the next day. You can pay in the store.

Exchanges and returns

We're also happy to help you after purchase. We'll answer all your questions in our store. Together, we'll find the best solution to your problem.

The best store experience with our app

In the store, you can use the Coolblue app for the best store experience. Scan the QR codes with the products and discover the assortment. That way, you'll have all the product information at hand and you can choose the most suitable product for you.

Careers at Coolblue Essen

Work at our store in Essen and make our customers smile. We'll welcome you with great colleagues, room to learn, and plenty of variety.

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