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Coolblue Business

Ordered today, delivered tomorrow for free
Possibility to order via a line of credit
Standard 2-year warranty

Coolblue Business

At venture.
Ordered today, delivered tomorrow for free
Possibility to order via a line of credit
Standard 2-year warranty

Welcome to Coolblue Business.

We're a fast-growing e-commerce company that's already been active in the Netherlands and Belgium for 25 years. In Germany, the Netherlands, and Belgium, we provide services for the B2B sector with our specialized business experience. We want to make business customers happy, so we provide complete IT solutions that suit your company. We make this possible with our own infrastructure: the Coolblue delivery network with bike delivery drive and our account managers. And we do it all with a smile.

  • Ordered today, delivered tomorrow for free
  • Personalized advice and solutions
  • Flexible financing options with leasing or paying on credit
  • Active in the Netherlands since 1999

How can we help you?

Leasing with Apple Financial Services

With Apple Financial Services (AFS), you can lease Apple products for a fixed amount per month. You won't have to pay startup costs and you can decide how long you want to lease your products, starting from 1 year. That way, you always work with the most recent Apple devices.

  • Always have the most recent Apple products for your company
  • Fixed amount per month, no upfront investment
  • For all Apple products, including accessories

Create a business account

At Coolblue Business, we'll help you with all your business needs. Big or small. And you can take care of everything quickly and easily. Our account managers are happy to give you advice on which products and services best suit your needs. You can also request custom quotes, and we'll deliver your order to any location for free. Whether that's at home or at work.

Reasons to create an account

  • View prices including and excluding VAT
  • Easily order multiple units
  • Easily download your invoices

FAQ

FREQUENTLY ASKED QUESTIONS Frequently given answers.
FREQUENTLY ASKED QUESTIONS Frequently given answers.

Where do you deliver packages in Germany?

We deliver packages everywhere in Germany. We can already be at your doorstep tomorrow for free! Depending on the region where you live, you have to place your order before 13:00, 15:00, 17:00, or 23:59 to receive your package the next day or the day after that. You can check which time applies to you with the postal code checker. You can find this above the green button on the page of the product you've selected.

Can I order on credit online?

Yes, you can. You have to have been registered with the Chamber of Commerce for at least 1 year. Contact Coolblue Business for a credit request. This request takes about 1 working day. As soon as your credit request is approved, you can place online orders on credit. This way, you can also easily place an order in the weekend or evening.

How do I request a quote?

Contact us for a personalized quote. We'll send you one as soon as possible.

What are the return requirements?

You can register your return within 30 days after you've received the product. You'll have another 14 days to return your product for free. You have 2 options. Option one is to exchange your product for another product for free. Option two is to return your product for free and have your money refunded. To get the full purchase price back, it's important to return your product in its original condition and undamaged. Feel free to view the product as you would in the store. You can indicate your decision on the online return form. After 30 days, we'll repair your product and the above options no longer apply.

How can I change my invoice?

Send an email to geschaeftlich@coolblue.de and state your order number and what you want to change in your invoice. This is possible up to 30 days after the date on your invoice. You'll receive an adjusted credit invoice in your mailbox from us within 3 working days. As a result, your current invoice will expire.

Can I order products without VAT?

No. Coolblue always invoices with German VAT. If your company is liable for VAT, this VAT can be reclaimed via the VAT return. In a few select cases, we don't charge VAT, or we transfer the VAT to you. For example, if you're in possession of a valid German VAT number and place an order for more than € 5000 per type of goods (mobile phones, computer chips, tablets, or gaming consoles).

Contact

We’re available Monday through Friday, from 08:00 until 17:30.

  • Call us on 0211 8197 3535

  • Email us via geschaeftlich@coolblue.de

Do you want to call us outside our opening hours? You can reach our customer service until 23:59.

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