Duux North Smart 14K BTU/h White

Product information

Coolblue's Choice

This product is our choice for a portable air conditioner with app.

More information

Key specs

Maximum cooling capacity (BTU)

14000 BTU

Maximum surface in high heat

26 m2

Maximum surface in low heat

40 m2

Maximum noise level

58 dB

Heating function

Maximum cooling capacity (BTU)	14000 BTU
Maximum surface in high heat	26 m2
Maximum surface in low heat	40 m2
Maximum noise level	58 dB
Heating function
Energy label	A
Night mode
Adjustable airflow direction

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View all specifications

Pros and cons

According to our air conditioner expert

• You can control the air conditioner remotely with the Duux app or the voice assistant from Google or Amazon.
• With 14,000BTU, this air conditioner can cool an average living room of 26m2.
• This air conditioner includes a window sealing kit that's suitable for windows that turn and tilt.
• This air conditioner weighs 31kg, so you can't easily move it to a different floor.

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Description

The Duux North Smart 14K BTU/h is a smart air conditioner that you can use to cool a really hot space of up to 26m². You can connect the air conditioner with the Duux app or the voice assistant from Google and Amazon, so you can easily adjust it remotely. In addition to the cooling function, the air conditioner also has a fan mode to create a cooling breeze. With the dehumidifier mode, you can reduce the muggy warm air and enjoy a pleasant indoor climate. At night, you can turn on night mode. That way, it won't get too cold in the bedroom and you won't be bothered by noise. The air conditioner has a maximum noise level of 58dB. This is less than most air conditioners, but you can still clearly hear it.

Note: the length of the drain hose is 150cm. Check if this is long enough for the room you want to place the air conditioner in.

The Duux North Smart 14K BTU/h is a smart air conditioner that you can use to cool a really hot space of up to 26m². You can connect the air conditioner with the Duux app or the voice assistant from Google and Amazon, so you can easily adjust it remotely. In addition to the cooling function, the air conditioner also has a fan mode to create a cooling breeze. With the dehumidifier mode, you can reduce the muggy warm air and enjoy a pleasant indoor climate. At night, you can turn on night mode. That way, it won't get too cold in the bedroom and you won't be bothered by noise. The air conditioner has a maximum noise level of 58dB. This is less than most air conditioners, but you can still clearly hear it.

Note: the length of the drain hose is 150cm. Check if this is long enough for the room you want to place the air conditioner in.

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Tips for using this product

Tips for using this product

Read our tips and find out all about how to set up your product and use it the right way.

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Included by default

• Manual (14.03 MB)
• Drain hose
• Remote
• Window sealing set for turn and tilt windows

Included by default

• Manual (14.03 MB)
• Drain hose
• Remote
• Window sealing set for turn and tilt windows

View all content

Key specs

Maximum cooling capacity (BTU)

14000 BTU

Maximum surface in high heat

26 m2

Maximum surface in low heat

40 m2

Maximum noise level

58 dB

Heating function

Maximum cooling capacity (BTU)	14000 BTU
Maximum surface in high heat	26 m2
Maximum surface in low heat	40 m2
Maximum noise level	58 dB
Heating function
Energy label	A
Night mode
Adjustable airflow direction

View all specifications

View all specifications

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Reviews

41 reviews

6,9/10 (41 reviews)

Rating

8 reviews with 5 stars

5 stars 0 reviews

14 reviews with 4 stars

4 stars 0 reviews

14 reviews with 3 stars

3 stars 0 reviews

4 reviews with 2 stars

2 stars 0 reviews

1 reviews with 1 star

1 star 0 reviews

Rating per section

Price-quality ratio

2,0

Most helpful reviews

5,5/10

You expect a Rolls Royce for 1250 euros, but unfortunately..

• Powerful air conditioning
• Beautiful Design (from a distance)
• Very noisy compressor

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• Marcus braun
• 3 June 2021
• Automatically translated from Dutch

9,5/10

Cools quickly, catches the water itself.

• Deliciously cool
• Looking for your winter coat within 20 minutes
• Mobile App a bit unstable

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• R. van sweeden
• 10 June 2021
• Automatically translated from Dutch

6,0/10

Big promises, few deeds

• smart connected
• Easy to install
• Can't cool a large space

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• Paul
• 13 August 2022
• Automatically translated from Dutch

7,5/10

recommended!

• cools pretty well! Not as good as a split unit, but very good for a portable.
• including window drain
• relatively much noise

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• Niels punt
• 4 June 2021
• Automatically translated from Dutch

6,0/10

Just buy a good fan!

• Looks good
• Sound is okay
• Water drainage

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• Thomas
• 14 July 2023
• Automatically translated from Dutch

8,5/10

Great purchase

• Cooling
• Ease of use
• Number of Db

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• Re van baaren
• 8 June 2021
• Automatically translated from Dutch

8,0/10

Great portable air conditioner, does what it promises.

• Quickly cools the surface as promised.
• Clear, uncluttered display
• Short hose exhaust warm air

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• Marcel g.
• 18 June 2021
• Automatically translated from Dutch

7,5/10

Cools a room well, but can't sleep next to it.

• sleek design
• App integration works well
• Only blows air up

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• Tim van leuverden
• 5 July 2021
• Automatically translated from Dutch

7,5/10

It's perfect with noise-canceling earbuds

• Antarctic position is no problem
• Easy to use, especially with the app
• Really quite a lot of noise. On the lowest setting above 50db and on the highest setting well above 60db

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• Joeri van os
• 25 July 2022
• Automatically translated from Dutch

6,0/10

Can't be trusted to cool when you need it to

• Looks nice for what it is
• Relatively quiet when it actually works
• Can't trust it to work when you need it

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• Alex
• 7 September 2023

5,5/10

You expect a Rolls Royce for 1250 euros, but unfortunately..

• Powerful air conditioning
• Beautiful Design (from a distance)
• Delivered quickly
• Very noisy compressor

Long awaited, this air conditioner. Finally a powerhouse that was suitable for a larger space and also looked sleek. And for 1250 euros for a mobile air conditioner you also expect the Rolls Royce among air conditioners. Previously used a mobile air conditioner from an unknown brand. That bastard was from 1999! So let's take a look at a 'more economical' newer, more functions and above all more powerful for the really warmer summer months.

Then I received an email that it was finally in stock, so I ordered immediately. Very neatly delivered the next day by 2 delivery guys from Coolblue. Then we had to wait for a warm summer night, and it presented itself almost immediately. So test it! The first thing I noticed was the shrill and annoying compressor noise the unit made in cooling mode. Something that both my partner and I really can't get used to after a night of testing. (The old air conditioner was much quieter, and gave a deeper hum than this unit).

The next day I measured again and at 2m distance the dB meter indicated 80dB when the compressor started, and on average 72dB in cooling mode. Much louder than the advertised value. If you are a light sleeper, or sensitive to irregular sounds, I would really look further.

I am also not satisfied with the air displacement. Of course you are aware that you are buying a heavy air conditioner for larger spaces, but you expect that a silent mode or 'night mode' provides a somewhat more pleasant setting. Unfortunately, the device still caused quite a bit of air movement in that mode, so you always had the feeling that you were sitting / lying on the draft. This also applies to the output through the hose. If you point it outwards, pay close attention to where you point the hose/airflow, it is quite good.

I was also surprised to learn in the manual that this device may not be stored in rooms smaller than 15m² due to the risk of explosion. So if you want to park this thing in a shed during winter storage, forget it with the warranty, because the same manual also states that any use other than indicated is misuse of the device and the manufacturer's warranty will expire.

There is one bright spot; that I was well helped by a colleague from Coolblue, who understood my situation, and had the air conditioning picked up immediately the next day. But at least no more Duux for me.

• Marcus braun
• 3 June 2021
• Automatically translated from Dutch

9,5/10

Cools quickly, catches the water itself.

• Deliciously cool
• Looking for your winter coat within 20 minutes
• No more loose water bowl
• Mobile App a bit unstable

Immediately put down, our house is of modern architecture. Lots of windows and full of sun. Beautiful to see, less so to live. This air conditioner solved this problem for us within a day.

• R. van sweeden
• 10 June 2021
• Automatically translated from Dutch

6,0/10

Big promises, few deeds

• smart connected
• Easy to install
• Window mount for hose
• Can't cool a large space

6 hours and 12kW further, and the temperature has dropped 1 degree. Not the expectation you expect from such a pricey and powerful device.

Situation:
I have a south-west facing apartment. 110m3 (2.5m high) for the whole house, I estimate about 60m3 living room/kitchen. Nice for the view, not for the temperature. In the past few days with this heat wave, the living room temperature rose to 32 degrees and I was fed up. Chosen for this Duux because of its output of 18K BTU and claims to be able to cool 40m3 well. With the doors closed I also come to this surface.

Installation:
Opted for a second chance, because the new price is very high. Unfortunately, the box and styrofoam were already quite damaged and the unit seems fine otherwise. Until the hose is connected, it appears that the ring has broken off some plastic hooks, but the hose can still be mounted just fine. What worked really well was the Velcro roll to mount the sealing net for the hose to the frame. That works fine. On to the configuration of the unit and app.

Software:
You give Duux BV full insight into the use of your air conditioning, location data and tracking cookies. Very rude with no opt-out or necessary motivation as to why that data should be collected. To unsubscribe, you must contact Duux without providing any contact details. As if they assume that no one reads/understands the privacy statement. If you look at the network traffic, you can see the data hunger once more. It is possible to block all nonsense, for example with DNS redirects, but I don't see you as a reader (and with respect) starting that quickly. I am still going to find out whether a report can be made to the authority personal data. Unfortunately, with many IoT devices, that is more the rule than the exception.

Enough about GDPR and privacy. If the app still works great, that is something to consider. Creating an account is mandatory, password can be a maximum of 20 characters and cannot contain special characters. Another example of lazy programming and not caring about your end user. So I created a fake email address and so on. Then you will be asked for access to your location, Bluetooth and that the app is allowed to search your network. You don't get location data, the device doesn't have bluetooth and you don't get it and you need access to the network for pairing and is necessary. Pairing went well. Pairing with Google Home also went well.

The operation of the app leaves much to be desired. The buttons are not logical or hidden behind a pull down/swipe up menu. Which is also an example of bad programming, the app doesn't match the program on the device. The air conditioning is cooling, while the app indicates, for example, that it is dehumidifying. I really expected more from a Dutch company!

Usage:
You buy an air conditioner for cooling, not for the bells and whistles. But here too this Duux North does not live up to expectations. 6 hours on the highest setting and consumed the necessary kilowatts, the temperature in the living room has dropped by 1 degree! The claimed noise levels are also not met. That thing makes quite a noise. 65dB next to the unit at maximum power and 60dB about 3 meters in between (measured with an Apple Watch, by the way).

This air conditioner goes back to Coolblue nicely. I'm done with it. Then sit between the fans again. Too bad, and bad business Duux!

• Paul
• 13 August 2022
• Automatically translated from Dutch

View all 41 reviews

Coolblue Extended Warranty for your air conditioner

With Coolblue Extended Warranty, you are protected against costs due to quality defects of your air conditioner for the next 5 years. During the entire term, we will reimburse up to the original purchase price. You can easily add the Extended Warranty in your shopping cart.

• Coolblue Extended Warranty 5 years
  € 50,99 one-time payment

Specifications

Product

Product number

878876

Manufacturer code

DXMA11

Brand

Duux

Warranty

2 years

Processing of your defect

Via Coolblue

Physical properties

Height

69,7 cm

Width

44 cm

Depth

36 cm

Weight

31 kg

Color

White

Material

Plastic

Finish

Matte

Indoor and outdoor unit air conditioner

Mobile

Cable length

1,8 m

Drain hose length

1,5 m

Exhaust hose diameter

150 mm

Cooling properties

Maximum cooling capacity (BTU)

14000 BTU

Power

100 - 1538 W

Minimum space

15 m2

Maximum space

100 m³

Maximum surface in high heat

26 m2

Maximum surface in low heat

40 m2

Air movement

380 m3/h

Heating function

Dehumidifier function

Dehumidification per day

36 l

Refrigerant type

R290

Energy label

A

User-friendliness

Display

Remote control

Thermostat

Number of settings

5

Adjustable airflow direction

Night mode

Controlled via app

Timer

Minimum noise level

52 dB

Maximum noise level

58 dB

Condensation collection

Condensation trap type

Collection tray

Removable water tank

Included by default

Drain hose, Manual, Power cord, Quick start guide, Remote control, Window sealing kit