How do you set up a good connection with the Bose SoundSport Free Wireless?
A good connection in 3 steps
To improve the connection, you can turn your earbuds off and on again, download an update, and reset your earbuds.
Step 1: turn the earbuds off and on again
Step 2: check for an update
Step 3: clear your phone from the pairing list
Step 1: turn the earbuds off and on again
The first step is to turn the earbuds off and on again. This simple trick can sometimes really improve the connection. To turn the earbuds off, you place them in the charging case. They'll turn on automatically when you take them out again.
Step 2: check for an update
Is the connection still not stable? Download the Bose Connect app, and check for available updates. It's possible the firmware is out of date, which can result in connection issues. If you download an update, it can improve the stability when you listen to music.
Step 3: clear your phone form the pairing list
If the update didn't result in a stable connection, you can try to remove the Bluetooth connection from your phone. You can do so by pressing and holding the button on top of the left earbud for 10 seconds. You'll hear "Bluetooth device list cleared". Next, you have to reconnect the earbuds to your phone. In the article below, we'll give a step-by-step explanation how you can reconnect the earbuds to your phone.
