Everything on buying a smartphone at Coolblue

At Coolblue, you'll find smartphones in different shapes and sizes. From the latest iPhone and Samsung models to the most basic senior citizen phones. This means there will always be a device for you. Can't you figure out which one to choose? Read our advice articles or contact us. Our experts will listen to what you want to do with a smartphone and will find a device that's suitable for you and makes you happy at the same time.

You'll receive a 2-year warranty with all our smartphones by default. Do you experience any problems with your smartphone within these 2 years, and is this caused by a manufacturer error? We'll repair the device for you free of charge. We're also more than happy to help you when the warranty has expired, but costs might be involved. If your smartphone doesn't work properly anymore, visit one of our stores or fill out the online return form. You'll receive a shipping label and ship us the device free of charge.

Do you want to view a smartphone in real life and test it? Visit our store in Düsseldorf. Our experts will tell you everything on it and will give your personal advice. Keep in mind that you'll only find part of our assortment in the store. That's why you should check our web page to make sure the device is available in the store. In the Coolblue store, you can also get help with the setup of your smartphone, the trade-in of your old device, and applications of a screen protector.