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Written by Julia

3 tips if the camera of your Nokia smartphone doesn't work

Can't get the camera of your Nokia smartphone to work or can't take any photos? Try to update or reset your smartphone. In this article, we'll explain how.

3 tips if the your camera doesn't work anymore

With these 3 tips, you can solve problems with the camera. We'll explain how to use these tips step by step.

  • Tip 1: perform a soft reset.
  • Tip 2: update your smartphone.
  • Tip 3: perform a hard reset.

Tip 1: perform a soft reset

It can help to perform a soft reset with your Nokia if the camera doesn't work anymore. This is the same as a restart. Go through the following steps:

  1. Press and hold the power button and volume up button at the same time
  2. Release the buttons when the device turns off. That's after 10 to 15 seconds
  3. Your smartphone will restart automatically

Tip 2: update your smartphone

Sometimes your camera doesn't work because the smartphone doesn't have the latest software. Go through these steps to update your device.

  1. Make sure your phone is at least charged for 60%. Otherwise, put the device on the charger.
  2. Check if your smartphone is still connected to WiFi.
  3. Go to Settings. That's the icon with the cogwheel.
  4. Scroll down and choose System.
  5. Tap Advanced. A number of new options appear.
  6. Go to System updates.
  7. Tap Check for updates. Is there an update available? Download it.

Tip 3: perform a hard reset

With a hard reset, you restore your smartphone to the factory settings. This is irreversible, so only use this as a last option if your camera still doesn't work.

  1. Make sure you've made a backup of your data. Apps, files, and photos easily get lost.
  2. Make sure your phone is at least charged for 60% or put the device on the charger.
  3. Go to Settings by tapping the icon with the cogwheel.
  4. Scroll down and choose System.
  5. Tap Advanced. A number of new options appear.
  6. Choose Reset options.
  7. Tap Delete all data (restore factory settings).
  8. Choose Delete all data.
  9. Enter your PIN code to confirm.
  10. Choose Delete all data again.
  11. Your device will now be restored to factory settings and restart.
Julia
Article by:
Julia Phone Expert.
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