3 tips if your Nokia smartphone turns off

If your Nokia suddenly turns off, these 3 tips may help.

• Tip 1: perform a soft reset.
• Tip 2: update your Nokia.
• Tip 3: perform a hard reset.

A soft reset can help when with your Nokia has turned off. This is the same as a restart. Go through the following steps:

1. Press and hold the power button and volume up button at the same time
2. Release the buttons when the device turns off. That's after 10 to 15 seconds
3. Your smartphone will restart automatically

Sometimes your Nokia turns off because the smartphone doesn't have the latest software. Go through these steps to update your device.

1. Make sure your phone is at least charged for 60%. Otherwise, put the device on the charger.
2. Check if your smartphone is still connected to WiFi.
3. Go to Settings. That's the icon with the cogwheel.
4. Scroll down and choose System.
5. Tap Advanced. A number of new options appear.
6. Go to System updates.
7. Tap Check for updates. Is there an update available? Download it.

With a hard reset, you restore the device to the factory settings. This is a drastic action, so try the options above first.

1. Make sure you've made a backup of your data. Apps, files, and photos easily get lost.
2. Make sure your phone is at least charged for 60% or put the device on the charger.
3. Go to Settings by tapping the icon with the cogwheel.
4. Scroll down and choose System.
5. Tap Advanced. A number of new options appear.
6. Choose Reset options.
7. Tap Delete all data (restore factory settings).
8. Choose Delete all data.
9. Enter your PIN code to confirm.
10. Choose Delete all data again.