Get started with your Sennheiser headphones

With these 3 steps you can get started with your Sennheiser headphones as quickly as possible.

Step 1a: connect headphones to your smartphone

Step 1b: connect headphones to laptop/PC

Step 2: ensure a good connection

Step 3: Download Sennheiser Smart Control app

If you want to listen to music, you have to connect your headphone to your smartphone first. We'll explain how you can do that. Do you have to enter a PIN code when you're making a connection? Enter '0000'.

Do you often work from home? Simply connect the headphones to your laptop or PC. We'll explain how to do so here.

To enjoy your favorite songs optimally, you have to have a stable connection. Otherwise the music stutters. If you have an unstable connection, try the following:

• Turn off all Bluetooth devices nearby.
• Don't stand too close to appliances like fridges and microwaves, as those can affect the wireless Bluetooth signal.
• Keep your smartphone in your hands or front pocket, not in your bag or back pocket.
• Turn the headphones off and on again.

In the Sennheiser Smart Control app, you can adjust your new headphones like you want. Do you have Sennheiser noise canceling headphones? You can adjust the degree of noise canceling in the app. If you want to listen to a customized sound reproduction, adjust the sound via an equalizer. We'll explain how to adjust the sound.

Note: not every wireless Sennheiser headphones are compatible with the app.