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Written by Megan

Everything on iPhone upgrade

At Coolblue, you can trade in your current or old device for a discount on a new iPhone. That's good news for your wallet, but it's also sustainable. That's because we give your device a second life. Curious about how this works? In this article, you can read everything you want to know about iPhone Upgrade.

Temporarily receive € 20 extra trade-in discount on the Apple iPhone 16 series

From 13 September 2024 until 29 September 2024, you'll receive a € 20 extra trade-in discount if you trade in your smartphone for an Apple iPhone 16, 16 Plus, 16 Pro, and 16 Pro Max. We add this amount to the regular trade-in value. After purchase, you have 30 days to trade in your old smartphone with us. For example, if you buy an Apple iPhone 16 Pro on 29 September, you have 30 days to trade in your old device. You can only trade in your old smartphone in one of our stores.

How does iPhone Upgrade work?

How does iPhone Upgrade work?
  1. Buy your new iPhone online via our website and have it delivered to you.
  2. Transfer all data on your old device to your new iPhone. This way, you won't lose any photos or contacts.
  3. Visit the store within 30 days and trade in your old smartphone.

We determine the trade-in value of your old smartphone in the store. You'll receive the amount as CoolblueCredit or in your bank account within 7 working days.

Good to know

What's your smartphone worth?

Our iPhone Upgrade expert determines the value of your old device. We check the model and condition of your old smartphone to determine what it's worth. The value determines the discount you get. You can go ahead and see how much your device is worth.

How do you prepare your smartphone for trade-in?

Make sure your device is completely ready for trade-in before you come to the store. This ensures we can help you as quickly as possible. So make sure to transfer all your data to your new device and remove all of the accessories.

How do we determine the condition of your device?

The expert in the store checks your old smartphone. They'll assess various parts of the device, such as the screen, the battery, and the casing. The condition of your device determines your discount amount.

Frequently asked questions

Question Deserves an answer.
Question Deserves an answer.

Where's the nearest store?

You can trade in your old smartphone in the store. You can check which store is nearest to you on our store page. You don't have to make an appointment, but you can if you want to.

How will I receive my trade-in value?

Once you've ordered and paid for your new iPhone, we'll transfer the trade-in value to your bank account. You'll have it in the account we have in our system within 7 working days.

Can you trade-in your smartphone without buying a new one?

Yes, that's possible. If you have an old smartphone that you no longer use, simply hand it in in one of our stores. You'll then receive the trade-in value as CoolblueCredit. This credit will be added to your account after 3 working days. You can spend it on our website or in the store. It doesn't matter what you buy with it. You can return up to 5 smartphones in one go.

Do you have to trade in a smartphone from the same brand?

No, you don't. You can trade in a Samsung smartphone to get a discount on your new Apple iPhone, for example. You do have to hand in a smartphone. So you can't trade in a laptop or tablet for an iPhone.

What happens to you smartphone after you trade it in?

If the device is still in good condition, we'll give it a second life. If it's not, we'll recycle the device. This makes our upgrade service sustainable and better for the environment.

Does your old device have to be purchased at Coolblue to trade it in?

No, that's not necessary. You can also trade in your iPhone at Coolblue if you've bought it from a different store or from Apple.
Megan
Article by:
Megan Upgrade Expert.
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